To ensure a high level of sales and aftersales care, the company has joined hands with South Africa's well-established truck dealership groups such as CMH, Morgan Group, BB Motor group, AAD, Billson Trucks, & Premier truck and Bus.
To further insure timely parts availability, Bidvest Panalpina Logistics (BPL) is appointed as its 3PL partner. A huge investment has already been made to take care of the parts availability. Currently, our warehouse has a parts availability of over 2600 line items.
Eicher Trucks and Buses Network
All channel partners are supported by dedicated and professional teams, which lay a firm foundation of sustainable business growth, understanding customer expectations and delivering a consistent experience.
The network channels comprises of:
Eicher Trucks & Buses provides support to its Channel Partners through trainings and knowledge-sharing sessions conducted by professionals. These programs cover areas like competency development, dealer productivity, business consultancy, improvement of dealer operating standards, etc. and aim towards the overall development of the dealer, which helps them to provide customer satisfaction. Periodical Dealer Satisfaction Surveys, coupled with a strong reward & recognition program, ensures it’s just not a productive & profitable relationship, but also creates prosperity.
As the South Africa economy grows, road infrastructure improves and expectations for logistic services increase, the growth opportunities in the commercial vehicle segment will also expand rapidly. If you wish to be a part of this changing scenario, we invite you to be a part of the Eicher network.
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